24A The Mall

0117 973 2888

Ordering & delivery

While browsing our website, items can be added to the shopping cart by choosing a size and clicking "add to cart".

You can either continue shopping or go to the checkout. The checkout pages will guide you through the rest of buying process. You will be able to delete items from the cart or change item quantities at any time.

We aim to make sure that stock availability as listed on the site is up to date, however we cannot always guarantee this. On completing of your order you will receive an e-mail from us confirming your order. We aim to deliver within 2-3 working days for orders placed Monday to Friday. Orders placed after noon may take an extra day to deliver. Please note that during busy periods such as sale and Christmas, UK deliveries may take slightly longer.

Privacy & security

Hoko is committed to protecting your privacy and considers the security of your personal details to be of the highest importance.

As a result, all the information you provide to including your email address, delivery address and credit card details are kept strictly private and confidential. acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent.

As a matter of good practice, we do not share any personal information with anyone and we do not sell or share it with any other party.

When you place orders through this site or access your account information, we automatically send you to a secure server, provided your browser accepts Secure Sockets Layer (SSL) encryption. In addition, we prevent any unauthorized access to the information through strict security procedures regarding its storage and disclosure.

Our website makes use of "cookies," snippets of information that are transferred to the hard drives of users for various purposes. The use of cookies is an industry standard and occurs at most major websites. Our cookies do not contain any personal information. The information stored in these cookies consists of numbers that we use to identify your shopping cart and user details from our database.

Intellectual Property

All material on this Website is (unless otherwise stated) copyright ©hokoshop 2013. Reading, copying or adapting any material implies agreement to these terms and conditions.

Users are permitted to view, print and download the material for personal, non-commercial use only but in so doing are not permitted to remove or amend any trade mark, copyright or other proprietary notice. Users may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data without the prior written permission of - All other rights reserved.


Company details:

VAT No. GB156052132
Co No. 08409431