Contact

hoko

24A The Mall, Clifton 
Bristol BS8 4DS

0117 973 2888
info@hokoshop.co

follow @hokoshop 

Ordering & delivery

While browsing our website, items can be added to the shopping cart by choosing a size and clicking "add to cart".

You can either continue shopping or go to the checkout. The checkout pages will guide you through the rest of buying process. You will be able to delete items from the cart or change item quantities at any time.

We aim to make sure that stock availability as listed on the site is up to date, however we cannot always guarantee this. On completing of your order you will receive an e-mail from us confirming your order. We aim to deliver within 2-3 working days for orders placed Monday to Friday. Orders placed after noon may take an extra day to deliver. Please note that during busy periods such as sale and Christmas, UK deliveries may take slightly longer.

Privacy & security

Hoko is committed to protecting your privacy and considers the security of your personal details to be of the highest importance. As a matter of good practice, we do not sell or share any personal information with anyone. Furthermore we do not share your personal information with any other party except to the necessary extent to fulfil an order.

When you place orders through this site or access your account information, we automatically send you to a secure sever, provided your browser accepts Secure Sockets Layer (SSL) encryption. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.

By placing an order with www.hokoshop.co we collect your name, delivery address, email address and phone number, this information is only used to fulfil your order and to contact yourself directly incase of a query. 

Credit/debit card information is never stored on our website as we use a third party payment processor.

You can sign up to the Hoko newsletter to receive updates, features and promotions either via the homepage or opt in to subscribe when placing an order. When subscribing to our newsletter we only collect your email address. You can unsubscribe from the newsletter at any time.

OUR WEBSITE MAKES USE OF "COOKIES," SNIPPETS OF INFORMATION THAT ARE TRANSFERRED TO THE HARD DRIVES OF USERS FOR VARIOUS PURPOSES. THE USE OF COOKIES IS AN INDUSTRY STANDARD AND OCCURS AT MOST MAJOR WEBSITES. OUR COOKIES DO NOT CONTAIN ANY PERSONAL INFORMATION. THE INFORMATION STORED IN THESE COOKIES CONSISTS OF NUMBERS THAT WE USE TO IDENTIFY YOUR SHOPPING CART AND USER DETAILS FROM OUR DATABASE.

Parental or guardian consent is required if you are under the age of 18. Anyone under the age of 18 must inform their parent or guardian of our privacy policy before registering to use this site. Under no circumstances must anyone under the age of 13 place an order or register their details on the website. By registering and submitting your personal details with us you are confirming you are over the age of 13.

Intellectual Property

All material on this Website is (unless otherwise stated) copyright ©hokoshop 2013. Reading, copying or adapting any material implies agreement to these terms and conditions.

Users are permitted to view, print and download the material for personal, non-commercial use only but in so doing are not permitted to remove or amend any trade mark, copyright or other proprietary notice. Users may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data without the prior written permission of hokoshop.co - All other rights reserved.

 

Company details:

AMA STUDIO LTD T/A Hoko and hokoshop.co
VAT No. GB156052132
Co No. 08409431