Shipping


all goods are dispatched on regular working days (monday to fridays) 


Prices:

 

uk

all UK orders are sent using royal mail 1st class signed for service and will arrive within 2/3 days of purchase.

Up to £150 = £4.50 Flatrate
Over £150 = Free Shipping


next day is £10 for royal mail next day delivery if ordered before 1pm (next working day after 1pm)

 

eu

all orders within the eu are shipped using royal mail tracked and signed for service and can take up to 5 working days from the order being received. 

Up to £175 = £15 Flatrate 
Over £175 = Free Delivery


worldwide

orders for the rest of the world are shipped using a royal mail tracked and signed for service. delivery can take up to 5 working days from order being received. all duties that may be incurred are paid by the receiver. for express services, please simply drop us a line on info@hokoshop.co

Up to £150 = £20 Flatrate 
Over £200 = Free Delivery

duties

we are not responsible for any international government import duties that may occur for destinations outside the UK as we have no control over it. 

Returns:

you may return any online purchases within 7 days of having received it.
you have the right to open the package and check the contents but the product must be return unused.

all original packaging, price labels etc shall be returned with the product without having been tampered with.

upon receiving any return, we will issue a refund or credit note to the same value excluding any shipping costs. 

*please note we do not accept returns on any underwear or cosmetic products for hygiene reasons! 

How to make a return:

please email info@hokoshop.co with the order number and item reference and include a note for the reason of return within the email.

return shipping costs will not be refunded. this applies to the original shipping cost for your order as well as the return-shipping cost. 

we recommend using a signed for service for any returns as we are not responsible for any items lost in the post.

Payment:

we currently accept payment via paypal: 

paypal

paypal allows secure payment with your paypal account or credit card. you will be redirected to paypal to finalize your order when checking out. more information about paypal is available at paypal.com.